Teller – Clayton
Job Summary:
The Bank Teller will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. The expectation is to establish lifelong relationships with our customers based on knowledge and trust.
Job Responsibilities/Essential Functions:
- Handles transactions for customers, including but not limited to check cashing, deposits, withdrawals, transfers, loan payments and cashier’s checks.
- Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
- Identify customer needs and directs to customer service representatives as needed.
- Balances all monies in cash drawers at the end of the day.
- Assists in working night depository bags and envelopes.
- Maintains a work area that ensures the safety of all negotiables and confidential records.
- Assist Head Teller in preparing monies for deposit or shipment to branch banks or the Federal Reserve Bank.
- Assist Head Teller in ordering cash supply to meet daily needs when needed.
- Assist with answering incoming calls and connecting customer to appropriate person
- Assist with letting customers into their safe deposit box
- Assist with balancing the cash vault and ATM
- Cross train as a Customer Service Representative
Required Skills/Abilities:
- Excellent verbal communication skills
- Excellent math skills
- Trustworthiness and the ability to act with integrity
- Ability to complete task within an established timeframe
- Excellent customer service and interpersonal skills
- Thrives in a team environment
Education and Experience:
- High School diploma or equivalent
- Cash-handling experience
- Proficient with Microsoft Office Suite or related software.
- Performs other related duties as assigned.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
This position description has excluded the marginal or peripheral functions that are incidental to performance of primary functions. Duties, responsibilities and activities may change at any time with or without notice. This position description does not create any employment contract, implied or otherwise, other than an “at will” employment relationship.